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Helpdesk Support

Helpdesk Support

Helpdesk support services finds itself as one of the most important business areas to focus where the customers reach you for support related questions that drive in more business. Hence you should definitely have a robust team to keep track of the incoming support requests and make timely replies and resolutions adhering to the SLA that you promote. If you are aware of the number of tickets that are created in the helpdesk and not looking for proactive server support, the Helpdesk support plans ( per ticket plan ) will suit you the best. This plan covers all the normal helpdesk tickets related to the Web server, Email services, Database or DNS issues, etc. We even have our own Helpdesk monitoring systems in place which ensures that all of the support questions raised by your end customers are attended by our team and resolved..

What we do for a more efficient enduser support

24×7 Helpdesk Support
Linux and Windows Support
Unlimited Servers
Presales Support
100 % White labled Support
30 min response time
No canned Response
5 Days free trial
Support for L1 and L2 issues
4 hour resolution time
Unlimited Domains/server
Support all control panels

Plans and Pricing

Ticket Slab
  • 10 tickets per month
  • 30 tickets per month
  • 50 tickets per month
  • 100 tickets per month
  • 150 tickets per month
  • Above 150 tickets
Pricing
  • $50 ( 5 USD per ticket )
  • $120 ( 4USD per ticket )
  • $175 ( 3.5 USD per ticket )
  • $300 ( 3 USD per ticket )
  • $420 ( 2.8 USD per ticket )
  • Contact us for Quote


Clients who do not require helpdesk support for end users may please contact our sales team for a quote.

We proudly support